FAQ
Here are some of the questions we get asked most about the disability services we provide:
Who can refer to Inclusivity Support Services?
Anyone! Participants, family members, GPs, support coordinators, schools, and hospitals can all submit referrals through our forms.
How long does it take to receive a response after submitting a referral?
You’ll hear from our intake team within 1–2 business days.
Do I need to have a NDIS plan to access your services?
Yes. Our services are funded through the NDIS. If you’re not yet a participant, we’re happy to guide you through the access process.
Do you support people from culturally and linguistically diverse backgrounds?
Absolutely. Our team reflects the diversity of our community, and we are committed to culturally safe, inclusive care.
Where do you provide services?
We support participants across metropolitan and regional Victoria. Get in touch to confirm availability in your area.
How can I speak with someone before submitting a referral?
Feel free to use our contact form or call us directly. We’re happy to answer any questions.
Yes, all our staff obtain police checks. Staff working with children under 18 years of age also complete a working with children check.
Yes, we can help you with getting out and about into the community more. Just let us know what community activities you would like to get involved in.
Yes we can help with this – including magnifiers and talking equipment.
Yes we provide our services on weekends and public holidays. Just let us know when you need us.
We can provide you with a range of services to help you around the house. This includes cleaning, meal preparation. We can also help with maintaining your yard.
Should you choose to do this work, we can help you find assistive products to make it easier and safer for you.
Yes we can. We can organise the transport for you. In addition, we can provide a support worker if needed.
We can assist with your goal to become more independent in your home. This includes helping you to access a range of assistive household products including myoelectric prosthetics or specially designed equipment to make daily tasks easier.
Yes we can. There is a range of equipment that has been specifically designed to help hearing impaired participants that we can help you access.
We have procedures in place to miminise the risk in relation to COVID-19. In addition, we continue to apply all COVID-19 updates, protocols, directives and recommendations from the Government, including vaccination requirements.
Yes we can. We provide Innovative Community Participation programs and can plan and organise a range of activities to provide opportunities for you to improve your capabilities, confidence and independence.